Premium Webhost
Built for Ultimate Performance and Reliability

Network Redundancy
Premium Webhost uses intelligent end-user routing software called Border
Gateway Protocol (BGP) between there OC-3's. BGP identifies which path is
the most efficient for each data packet and then routes the packet to its
destination on the fastest path. This increases the speed at which web pages
sent from our NOC arrive at their destination.
Studies have shown that the most common reason for downtime is circuit
failure on Tier 1 provider backbones, the major data highways. To guard
against this potential problem, we have two Tier-1 providers. If one
experiences problems, we can route traffic down another one. Furthermore,
because we are OnNet with Level(3) and Qwest, we share their digital
distribution architecture, which includes private peering network
connections to major Internet carriers such as MCI, Sprint, UUNET, EUNET,
AT&T, AOL, Best, Erols, @Home, IBM Advantis and others. These private
peering arrangements allow Premium Webhost to quickly and efficiently
exchange packets of data with every major backbone carrier in a one-to-one
environment.
Network Reliability
Industry analysis reveals that 70% of downtime of over 10 hours with any ISP
is caused by telephone circuit failure. With Premium Webhost, circuit
failure is virtually eliminated as we are with Level(3) and Qwest.
Premium Webhost's providers also have peering connections with other major
Tier 1 providers that allow traffic to be switched to alternate backbones
should the need arise.
Premium Webhost recognizes that downtime is not an option for your servers.
That's why we invest heavily in hardware and facilities that ensure that
your clients are up and running on the web 24 hours a day, seven days a
week.
Premium Webhost's Network Operations Center (NOC) features raised flooring.
This enables a constant flow of conditioned air and helps to maintain
uniform room temperature at all times. In addition, raised flooring reduces
static and ensures a professional, computer-grade environment for your
servers.
Finally, the NOC is located in a secure, monitored, class A building with a
minimum number of approved personnel allowed access to highly sensitive
areas and equipment. A detailed record of employee and visitor entry is
maintained at all times.
Uninterruptible Power System
To guard against local power failures, Premium Webhost has two
industrial-grade, three-phase Liebert UPS systems. These act as back-up
batteries, maintaining uninterrupted power in case of surges or power
outages. With these back-up systems in place, we can keep our network up and
running indefinitely without relying on external power.
Industrial-Grade Air Conditioners
Premium Webhost's NOC has two Liebert industrial air conditioners
that condition our computer rooms and operations center. Air temperature is
maintained at an optimal 65 degrees Fahrenheit.
Custom Web Servers
Premium Webhost's web servers are custom-built industrial machines designed
for a 24/7 web serving environment. All Premium Webhost servers are equipped
with dual-redundant, 400-watt power supplies, hot swap Seagate Baracuda/Cheetah
drives and force-filtered cooling systems. In addition, our NOC is equipped
with an inventory of identically configured, burned-in standby servers.
Force Filtered Cooling
All of Premium Webhost's custom web servers are equipped with a
positive-pressure filtered-air system. Four large fans pull filtered air
into each server's protective case, and the components within are cooled by
fans that circulate this purified air. This constant introduction of clean
air into the case creates a positive pressure environment ensuring that dust
and particles remain outside the server.
Redundant Hot Swap Power Supplies
Each server employs dual-redundant hot swap power supplies. If a power
supply were to fail, the server would continue running with power from the
alternate supply. Meanwhile, alarms would alert a technician, who would
quickly restore redundancy. In the meantime, servers and client sites would
experience no downtime.
Standby Servers
We keep spare servers online of all CPU configurations. If a server were to
experience a hardware failure, we would turn a key, grab the handle on the
drive, pull it out and insert it into an identical standby CPU. We would
then reboot the second machine, and the server would be up and running again
in a matter of minutes.
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